Shipping & Returns

Shipping Rates

Processing Time

Orders are typically processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day.

Shipping Locations

We currently ship to all 50 US states and select international locations. International shipping rates and delivery times vary by destination.

Order Tracking

Once your order ships, you'll receive a confirmation email with a tracking number. You can track your package using the link provided in the email.

30-Day Return Policy

We want you to love your Shapemia purchase! If you're not completely satisfied, you can return unworn, unwashed items within 30 days of delivery for a full refund or exchange.

Return Requirements

How to Return

Exchange Policy

Need a different size or color? We offer free exchanges! Simply return your item following the process above and place a new order for the item you'd like instead. We'll refund your return and you won't pay shipping on your new order.

Return Shipping Cost

When will I receive my refund?

Refunds are processed within 5-7 business days of receiving your return. It may take an additional 3-5 business days for the refund to appear in your account, depending on your bank or credit card company.

Can I return sale items?

Yes, sale items can be returned within 30 days for a refund or exchange, unless marked as "Final Sale." Final Sale items are not eligible for returns or exchanges.

What if my item arrives damaged or defective?

We're sorry if your item arrived damaged or defective! Please contact us immediately with photos of the damage. We'll provide a prepaid return label and either send a replacement or issue a full refund, including original shipping costs.

Do you offer international returns?

Yes, international returns are accepted. However, customers are responsible for return shipping costs for international orders unless the item is defective or we shipped the wrong item.

Can I cancel my order?

Orders can be cancelled within 2 hours of placing the order. After that time, the order is sent to our warehouse for processing and cannot be cancelled. If you need to cancel, please contact us immediately.